THIS EVENT HAS NOW PASSED. CLICK HERE TO GET ACCESS TO THE VIDEO AND PRESENTATIONS. Click Here to view our upcoming events and conferences. All Events 26 Jan 2021 Three Ways to Accelerate Your Customer Focus in 2021; Sponsored by Brand Vista Tuesday, 26th January 2021 1345hrs – 1530hrs Book online EventSpeakersThis free to attend is brought to you in partnership with Brand Vista, as they and our other expert speakers highlight actionable insights and intel which will help your organisation generate more profit. The event will include sessions focused on: Aligning the customer and colleague experienceEngage colleaguesUsing your senses to sell Short presentations will be delivered by our expert speakers before an interactive breakout session where you can get involved. Speakers for this event include: Emma Titchener,Director Gary Moss,Chairman Deborah Owen-Ellis Clark,Director of Marketing Nick Honey,Co-Founder & Partner Valerie Mialon,Global Sensory Director Here’s an overview of our event speakers: Brand Vista – Emma Titchener, Director Emma has been at Brand Vista for almost six years – and she has extensive experience across a range of industries, both client and agency side. Known for being an innovative, future oriented and strategic thinker she’ll be able to reveal ideas and thought provoking content that will help you think outside of the box to generate profits. Brand Vista – Gary Moss, Chairman Gary has worked with some of the most coveted brands in the world – including Merlin Entertainment who’s global brands include Madame Tussauds, Alton Towers and the London Eye, Greene King, Visit England (for the London 2012 Olympics) and Gala Bingo. As Co-Founder of the business he has taken the firm on a more into the built environment industry, working with Quintain, Home Group and Brio Retirement Villages to name and few, and he’ll be able to share how their work with these organisations has seen their brands grow. Places for People – Deborah Owen-Ellis Clark, Director of Marketing Deborah is an award-winning, strategic and creative senior marketing leader, and as our Director of Marketing and communications, Deborah is responsible for leading our People First strategy, including customer insights, customer experience and marketing and communications strategy. With over 25 years’ experience, Deborah has a proven track record in the development and success of placemaking, destination and retail brands. Deborah is passionate about connecting people with products and places, by developing insights-led brand propositions, customer experiences, marketing and communication strategies and by engaging all stakeholders, communities and technology. Together Agency – Nick Honey, Co-Founder & Partner Nick is Co-Founder of Together, a creative communications agency with extensive expertise in property and the built environment. He has been involved in property marketing for over 25 years working with private housing clients, as well as those in the rented, partnership and commercial sectors. The agency builds its creative ideas on insights, historically qualitative and quantitative research, but is now developing cutting-edge techniques using behavioural psychology and sensory science to gain even more traction and impact. MMR Research Worldwide – Valerie Mialon, Global Sensory Director Valerie is the Global Sensory Director for MMR, the world’s biggest sensory research consultancy with hubs in Europe, the US and Asia. Over the last 25 years she has worked with many global food, drink, beauty and FMCG brands, living in the UK, Australia and now New York. In her current role she focuses on making the power of sensory science more widely accessible to help a broader range of industries, creating product and service experiences that delight consumers and create growth for companies. Tickets Tickets are not currently available for this event. Details Date:Tuesday, 26th January 2021Time:1345hrs – 1530hrs Venue Online – Hopin View our ticket T&Cs. CLICK TO BOOK NOW Sponsors Webinar Partner National Partner National Framework Partner National Core Partner National Core Partner National Core Partner National Core Partner Digital Core Partner Digital Core Partner Digital Core Partner Core Digital Partner Digital Core Partner Digital Core Partner Advertising Partner Diversity Partner Speakers